Material Hub LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, materialhubllc.com, and purchase our industrial supplies and safety equipment.
1. Information We Collect
We collect information that you provide directly to us when you make a purchase, create an account, or contact us for support:
- Personal Identifiers: Name, billing address, shipping address, email address, and phone number.
- Payment Information: We use third-party payment processors (such as Stripe) to process payments. We do not store your full credit card or bank account details on our servers.
- Commercial Information: Records of products purchased or considered.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sending emails to confirm your order status and shipment.
- Communicate with you regarding technical support, product updates, or administrative messages.
- Comply with legal obligations, such as tax reporting and fraud prevention.
- Improve our website and product offerings.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers who help us run our business, including:
- Payment Processors: To securely process your transactions.
- Shipping Partners: To deliver your industrial tools and equipment.
- Tax & Compliance Services: To calculate sales tax and meet regulatory requirements.
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4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
5. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at info@materialhubllc.com.
6. Cookies
Our website uses cookies to enhance your browsing experience, remember items in your shopping cart, and understand site traffic. You can choose to turn off cookies through your browser settings, though some features of the site may not function properly.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@materialhubllc.com
- Address: 30 N Gould St Ste N, Sheridan, WY 82801
- Phone: (908) 408-4820